Terms & Conditions

Application and Deposit

Applicants must submit a completed application form and the required deposit to apply for a course at Study Academy Vienna. We consider the application complete once we receive both.

Study Academy Vienna will then review the application and confirm acceptance by email. We will refund the deposit in full only if Study Academy Vienna does not accept the application. If the applicant withdraws the application or does not meet the admission criteria, we will not refund the deposit.

Payment

Students may register for courses at any time before the course begins. However, due to high demand and limited availability, we strongly recommend submitting the application and deposit as early as possible. Early registration helps secure a place and allows sufficient time to prepare for the course.

Students must pay a €500 deposit after Study Academy Vienna accepts the application form. Once we confirm the registration, the €500 registration deposit becomes non-refundable in accordance with our cancellation policy.

Students must pay the remaining balance two months before the course begins. If a student registers within two months of the course start date, the full fee is due immediately.

Applicants must also cover any charges associated with their chosen payment method.

Bank Details

For security reasons, Study Academy Vienna does not publish its bank details online. After we accept an application and confirm the student’s place, we will provide the necessary bank details in the registration confirmation.

Student’s Agreement

All students attending Study Academy Vienna must follow this code of conduct:

Attendance and Punctuality: Attend all scheduled classes and activities and arrive punctually.
Campus Restrictions: Remain on campus unless the Course Director or an authorised staff member permits to leave.
Permission for Off-Campus Activities: Ask for permission before leaving campus during free time.
Curfew and Overnight Stay: If staff permit you to leave campus, return and sign in by 23:30 and remain in your assigned room until morning.
Respect for Privacy: Do not enter bedrooms or accommodation areas assigned to other students without permission.
Behavioural Expectations: Behave courteously and respectfully towards staff, fellow students and members of the public.
Weekend Leave: Obtain signed, written parental permission before taking weekend leave or visiting relatives or friends off campus.
Responsibility: Behave responsibly and follow the rules and regulations of Study Academy Vienna.
Prohibited Substances: Do not use or possess drugs, cigarettes, or alcohol while under the supervision of Study Academy Vienna.
Legal Compliance: Follow Austrian laws and regulations at all times.

These rules help us provide a safe, respectful, and productive learning environment for everyone at Study Academy Vienna.

Student Conduct and Disciplinary Action

If a student breaches the Student’s Agreement, Study Academy Vienna will promptly inform the parent or guardian. Serious or repeated misconduct may lead to immediate dismissal from the course.

In such cases, Study Academy Vienna will not refund any fees. The parent or guardian must also cover the costs of alternative accommodation, travel arrangements and other expenses resulting from the student’s removal from the course.

Sports and Activities

By signing this agreement, parents or guardians permit students to participate in sports and activities organised by Study Academy Vienna staff, including activities away from campus.

Parents and guardians acknowledge that some activities involve inherent risks and the possibility of injury. Staff members cannot provide continuous supervision at all times, particularly during morning, lunch and afternoon breaks or during unsupervised sports activities.

Refunds & Cancellation Policy

Parents or guardians must notify Study Academy Vienna by email or post at least two months before the course start date if their child will not attend. This rule applies regardless of the reason, including personal, medical, or emergency circumstances.

Once Study Academy Vienna confirms the registration, the €500 registration deposit becomes non-refundable. This condition also applies if the family has already paid the full course fee.

If a student cancels within eight weeks (two months) of the course start date, Study Academy Vienna will not refund the course fee, regardless of the reason for cancellation.

Study Academy Vienna may cancel a student’s place if we do not receive the remaining balance by the payment deadline. In this case, the €500 registration deposit remains non-refundable.

We will not issue a refund if we receive the cancellation notice after the payment deadline.

Under-Subscribed Classes and Course Alterations

Study Academy Vienna may cancel classes with insufficient enrolment. In such cases, students may choose another available class or online tutoring. One-to-one tutoring may involve additional costs.

Study Academy Vienna may also alter courses because of unforeseen circumstances beyond our control. If this happens, we will promptly inform parents or guardians and offer a full refund or an alternative course option.

Medical Insurance and Injury

Students must provide proof of appropriate medical insurance upon arrival at the course or camp. This insurance should provide adequate coverage in the event of illness or injury.

If a student requires medical treatment, qualified medical professionals will provide the necessary care in accordance with the student’s insurance coverage. Depending on the circumstances, the student may need to leave the course early. Study Academy Vienna will not provide a refund in such cases.

Students from Austria may use their E-card. Students from other EU countries may use their European Health Insurance Card (EHIC). Students from outside the EU must have appropriate private medical and dental insurance.

Study Academy Vienna accepts no responsibility for incidents or injuries that occur while students are off campus without staff supervision and with permission to leave.

If a student requires medical treatment, the parent or guardian gives qualified medical professionals permission to provide the treatment they recommend.

Dietary Requirements and Medication Policy

Parents or guardians must disclose all relevant dietary requirements and allergies in the medical form submitted with the application. Study Academy Vienna cannot accept responsibility for harm resulting from requirements or allergies that the parent or guardian did not disclose.

Students who require medication during the course must provide evidence of the relevant medical prescription before the course begins. Parents or guardians may submit this documentation by email to mila.alexandrov@gmail.com or send it by post to the address provided on our website.

Liability for Damage to Property and Injury to Others

Parents or guardians accept responsibility for any property damage or injury their child causes while attending Study Academy Vienna. This includes incidents on campus and during authorised off-campus activities. It also includes damage to the course venue or student accommodation.

Study Academy Vienna accepts no responsibility for damage, loss or theft of personal belongings belonging to students or third parties. Parents and guardians must ensure appropriate protection and insurance for their child’s belongings.

If a student causes property damage or injury, the parent or guardian agrees to indemnify Study Academy Vienna against any resulting claims, liabilities, costs or expenses.

Off-Campus Policy

During lunch breaks and designated free time, students may leave campus only with permission from the Course Director or an authorised staff member.

Parents or guardians must provide signed, written permission before students participate in unsupervised off-campus activities during free time.

Without this permission, students must remain with supervised on-campus activities, sports or planned trips included in the programme.

Parents and guardians acknowledge that Study Academy Vienna cannot supervise students while they have permission to leave campus independently.

Photo and Video Permission

During courses and activities, Study Academy Vienna may take photographs and videos of students for possible use on our website or in other promotional materials. We will use these photographs and videos only for purposes related to Study Academy Vienna.

We will not identify students by name or publish other personal information alongside these images.

If you do not want your child to appear in photographs or videos used for promotional purposes, please inform us by email at mila.alexandrov@gmail.com.

Indemnity Clause

If a parent, guardian or student does not follow the terms, conditions or reasonable rules established by Study Academy Vienna staff, the parent or guardian agrees to indemnify and hold harmless Study Academy Vienna, its staff, directors and affiliates.

This may include costs, expenses, liabilities or claims resulting from failure to comply with these terms and conditions.

The parent or guardian accepts responsibility for ensuring that the student follows all rules and guidelines established by Study Academy Vienna.

Transportation Policy

Study Academy Vienna arranges transportation for students between the airport and campus upon arrival and departure.

During free time, students must arrange their own transportation unless Study Academy Vienna specifies otherwise.

Students and their families should plan any additional transportation required during free time in advance.

Declaration

I declare that all information provided in this form is accurate and complete. I understand that Study Academy Vienna may withdraw my child’s enrolment if any information proves false or inaccurate.

I acknowledge and agree to the terms and conditions governing acceptance and participation in the programme in which my child is enrolling.

I understand that Study Academy Vienna may terminate a student’s enrolment if the student does not comply with the Student’s Agreement. Study Academy Vienna may also terminate enrolment if course staff consider the student’s conduct inappropriate.

In such circumstances, Study Academy Vienna may require the student to leave the programme immediately. No fees will be refunded.

I confirm that I have read and understood the Terms & Conditions above and agree to them.